Volume 1, Issue 19

In reviewing our web site, it is amazing how much information we have created over the years. In addition to product information, we have also generated pages relating to comparisons, new programs, customer applications, and what I call propaganda - information promoting Entertron.

Therefore, in this newsletter, rather than looking at what's new, let's look at what information is available.

Many of you have worked with Entertron over they years and know first hand what we can (and have done) for you as a loyal customer.

There are still many who are not aware of Entertron's capabilities.

I have been told by a colleague that no one can tell your story better than you. Simply because no one knows your story better than you.

Therefore, in conveying what Entertron can do for you, let's provide you with the links that are available at our web site.

WHAT'S AVAILABLE?

In selecting a product, you would probably want to know more about the company that you are intending to attach your wagon to.

Here is a brief history of Entertron - http://www.entertron.com/company.htm

Once you know who you are dealing with, you will probably want to know if there products are right for your application.

Here, we provide information comparing various alternatives to Entertron's ePLCs - http://www.entertron.com/entertron_plc.htm

Our emphasis is providing benefit to the entire organization for customers that deal with Entertron on a regular and ongoing basis.

Here is how we can be of benefit to your entire organization - http://www.entertron.com/oem.htm

Out of customer necessity, we developed a program development service. Most PLC manufacturers do not provide direct support and assistance to their customers when it comes to developing their applications. This is usually the responsibility of the distributor. That is if the distributor offers such capabilities. If not, then the task falls solely on the customer. Some manufacturers that do offer programming, offer it at a very costly rate.

Who better to assist you in programming your controller than the manufacturer who developed it? http://www.entertron.com/plc_program_development.htm

In addition to our program development, we have also presented our customer applications for examples of just how flexible Entertron's products can be. http://www.entertron.com/application.htm

With the advent of the smart-relay, we have generated a comparison of our Smart-PAK to this inexpensive and limited alternative to the PLC. Although limited in capabilities, the smart relay will be less expensive than our Smart-PAK, but it will not exceed its capabilities. http://www.entertron.com/smartrelay.htm

Entertron's free programming software has been downloaded from our web site over 28,000 times since 2004. Many of these downloads are by students and individuals looking for a package to learn PLC programming. As a result, we developed additional information on how one can use not only our software but our controllers to learn or train others in PLCs. http://www.entertron.com/plc_training.htm

We recently discovered the capabilities of the H-Designer software for the H-series touch screens included a ladder editor. This lead us to create a modified version of the Smart-PAK, known as Smart-Modules that are programmed through the ladder editor of the H-Designer software, therefore offering one programming package for both the screen and I/O, thus offering a competitive alternative to other "all-in-one" products. http://www.entertron.com/hmi_plc.htm

How do our products compare to the multitude of PLC manufacturers throughout the world? Over the years, we have provided comparisons to other manufacturers, not only of our controllers but also of products we support and market from other vendors.

http://www.entertron.com/compare.htm

http://www.entertron.com/microplcanalogcomparison.htm

http://www.entertron.com/oem_plc_analog_comparison.htm

http://www.entertron.com/riccomparison.htm

http://www.entertron.com/touchcompare.htm

http://www.entertron.com/outputcompare.htm

Our newest product comparison is for the micro monochrome touch screens that have hit the market. http://www.entertron.com/microtouchcompare.htm

Once you have selected and are working with a product, we offer support in many ways.

There is our direct phone support, that during our regular business hours, we are accessible to support you with your application questions. Unlike some of our competitors, there are no support contracts, no voice mail and no cost. The only time you will ever receive voice mail is after hours, on the weekend or during a holiday.

If you are unable to reach us, we also provide some troubleshooting information on our web site that will assist you, until we are back in the office. http://www.entertron.com/trouble.htm

We also provide all of our software and wiring diagrams on line as well. Once you have our password, the Eware32 download is accessible to you at any time. http://www.entertron.com/support/index.html

Finally, what would a product be without the manufacturer's warranty backing its product. Entertron has done the unthinkable. A warranty that far exceeds the standard within our industry. http://www.entertron.com/warranty.htm

CLOSING NOTES

We have provided you with more information about Entertron, so you can make an informed decision on who you will work with as your solution provider. Hopefully, you will see that Entertron is not like every other company in how we go to market and do business.

Those that tend to shop for the lowest priced product, will be disappointed in that we will not be the cheapest on the market. We will be competitive in price, which in turn will make you competitive as well.

Our focus goes well beyond the price of the product.

We also are concerned with your organization, your intellectual property and your well being.

As a result of our concern, you will see Entertron do a multitude of things differently, that will be to your benefit in the long run. Business is not a sprint, but a marathon.

If you have missed an issue of Entertron Intelligence, not to fear, you can view past issues on our web site.

Any general questions, not related to one of our subjects can be emailed to us at plcs@entertron.com and in the subject area type in "entertron intelligence question"

If you decide that you do not want to receive our monthly newsletter, email us at plcs@entertron.com and in the subject area type "please remove from list" and we will honor your request.